About Us
About Ace & Burlington
Ace & Burlington was built on a simple idea: good clothing should feel considered, not complicated. We look for pieces that are easy to wear, easy to care for and easy to love — the kind of thing you reach for again and again rather than the trend you wear once.
Our mission
Our mission is straightforward but it matters to us: to make getting dressed easier. We do that by offering quality pieces that fit a modern life and a real budget. At Ace & Burlington we don't just want you to be happy with what you bought — we want the whole experience, from the moment you order to the moment it arrives, to feel calm and dependable.
What we sell
Our range covers everyday womenswear and menswear: blouses, tunics, dresses, shirts, knitwear, trousers and footwear. We work with established manufacturers and suppliers to bring in styles that are both practical and good-looking, and we add to the collection continually rather than dropping a huge seasonal range all at once.
Customer service that actually answers
Customer satisfaction is our highest priority, which is why we keep a dedicated customer service team ready to help with questions, feedback or support. We aim to reply to every message within 24 hours, Monday to Sunday. You can reach us any time at info@aceandburlington.com.
Quality and reliability
We know our customers expect a lot, so we check our products carefully before they are dispatched and only work with suppliers who have a track record of delivering consistent quality. If something isn't right, we want to hear about it — and we will put it right.
Shopping with confidence
- Free UK delivery on every order, with tracking included.
- 30 days to return from the day your order arrives — the first 14 days are your statutory right to cancel, the rest is our own extension.
- Secure payment through trusted, encrypted payment providers.
Company information
Ace & Burlington is a trading name of NewGen Mountains.
Chamber of Commerce (KvK) number: 96202122
VAT number: NL005195508B30
Registered address: Christiaan Huygenshof 43, 1185 XH Amstelveen, The Netherlands
Email: info@aceandburlington.com
We do not currently operate a physical shop. To keep our prices as low as possible we work with an external warehouse partner, which means orders are shipped to you directly rather than through a retail store.